FortiCare

FortiCare is Fortinet's comprehensive support and maintenance service, acting as a safety net and performance enhancer for your Fortinet devices. Whether you have FortiGates, FortiSwitches, FortiAPs, or other Fortinet products, FortiCare ensures they run smoothly, stay updated, and are always ready to defend your business against cyber threats.

FortiCare provides extensive support, starting with technical assistance from Fortinet's expert engineers. They are available 24/7, including holidays, to offer guidance, troubleshoot issues, and help configure your devices via phone, email, or the web portal. FortiCare also grants access to firmware updates, crucial for enhancing device performance, stability, and security. You also gain access to FortiGuard services, which deliver threat intelligence, malware databases, and web filtering updates to counter emerging threats.

Furthermore, FortiCare offers hardware replacement services in case of device failure, minimizing downtime and ensuring business continuity. Some FortiCare packages even include proactive device health monitoring and vulnerability assessments to prevent potential problems before they impact your security.

With its diverse offerings, FortiCare is more than just a support service; it's a partner that helps maintain your security infrastructure at peak performance, reduces risks, and boosts confidence in your business operations. FortiCare allows you to focus on your core business objectives without worrying about technical issues or cyber threats.